Why don’t our managers just tell us what’s going on?
This is a question I often hear from a lot of people that don’t understand the decisions that their company’s leadership is making. While we may not like the reasons, there *are* reasons for managers to keep certain things secret.
They may be legally prevented from talking about it.
There are certain circumstances that require specific information to be kept secret. There are a lot of reasons for this, and the penalties for sharing confidential information or trade secrets. As much as your manager may want to share the information, they cannot risk it.
They may assume you already know.
As I talked about in last month’s Question of the Month, sometimes people say things and assume that the person they’re speaking to fully understands their meaning. This isn’t always the case, and often leads to confusion. If you’re told something, and you’re not sure what the implications are, ask questions until you are confident that you understand.
(and the least favorite of all) They don’t think you fully understand the context.
New information can often be scary, and the risk of people getting smacked by RACD (Rumor, Assumption, Confusion & Delay) makes it too risky to share certain information right away. Careful planning of how to get the information out in a way that won’t incite panic is harder, and takes longer, than people expect.
If you don’t understand where some of the decisions from your leaders are coming from, find a way to ask. Bonus tip: You’ll get better answers if you ask in a way that shows them that you’re assuming they’re making a good decision, and you just need the context to understand it and help them move their goals forward. If you can do that, you might find yourself more ‘in the know’ as time goes on.
Why Don’t Our Managers Just Tell Us What’s Going On?
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